PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the 24 hours

PlayStation accounts are being 'permanently suspended' and no one knows why : r/gaming

Ps5 cant refund mw3｜TikTok Search

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In the visceral and dramatic single-player story campaign, the stakes have never been higher as players take on the role of lethal tier one operators

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Playstation support just promised me a refund : r/modernwarfare